Columbia College Logo
Need Help? Just Ask Columbia

Student Complaint Procedures and Information

Purpose–Board Policy 5530
The purpose of the Student Complaint Procedure is to provide students with a prompt and equitable means of seeking an appropriate resolution for alleged violations of student rights which are protected under the Non-Discrimination Policy and the Sexual Harassment Policy. Columbia College uses the same procedure and forms for filing complaints based on unlawful discrimination and sexual harassment. Complaints based on unlawful discrimination, including sexual harassment, may be filed against an instructor, an administrator, a member of the classified staff, or another student. The Yosemite Community College District Discrimination and Sexual Harassment Procedure requires a student to use the informal procedure for resolving an alleged discrimination or sexual harassment complaint before invoking the formal procedure. The rights protected under these procedures include, but are not limited to, the policies of the Yosemite Community College District, Title VII of the Civil Rights Act of 1964, the Education Code of California Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990.

Student Complaint Procedure
In the pursuit of academic studies and other college sponsored activities that will promote intellectual growth and personal development, the student should be free of unlawful discrimination by any employed member of the academic community. Students disturbed by the actions of other students have recourse through the Student Code of Conduct procedures.

A complaint may be initiated by a student against another student, an instructor, an administrator, or a member of the classified staff. Click here for more information.

Issues that are not resolved at the campus level may be presented:

  • To the Accrediting Commission for Community and Junior Colleges (ACCJC) at: http://www.accjc.org/complaint-process if your complaint is associated with the institution's compliance with academic program quality and accrediting standards. ACCJC is the agency that accredits the academic programs of the California Community Colleges.
  • To the CCC Chancellor's Office website at: http://californiacommunitycolleges.cccco.edu/ComplaintsForm.aspx, if your complaint does not concern CCC's compliance with academic program quality and accrediting standards.
  • To the State Attorney General using online forms available at: http://ag.ca.gov/contact/select_comment_form.php
  • To the Public Inquiry Unit of the California State Department of Justice:
  • Public Inquiry Unit - (Toll‐free in California) (800) 952‐5225 - Fax: (916) 323‐5341