Mobility Assistance – Tram Service
Purpose
Our mobility assistance Tram service accommodates individuals who find the hilly terrain and numerous stairs at Columbia College difficult or impossible to walk or wheel. DMV placard holders may park in the spaces designated for them and receive rides from there as needed. Transport is also available from parking lots for students who have temporary or chronic mobility issues not severe enough to warrant qualification for a DMV placard .
Persons Served
Students with a verified mobility disability can have tram service added to their accommodation plan. Temporary tram service is also available for students with verified mobility limitations due to injury or surgery.
Eligibility and Verification
Our regulations require that each student with disabilities have a current verification of their disability on file in our office.
We have staff available to help you obtain the necessary documentation and complete the application process. Rides are available when documentation has been received and your DSPS intake is completed.
Stops
There are fixed pick-up spots. These spots service multiple buildings on campus and may require limited walking or wheeling to your final destination.
Please consult the Tram stop map.
Procedure for Requesting Service
There are two options for service: setting up regular rides for the entire semester and/or unscheduled rides.
- Once the verification of your documentation and completing an intake appointment, please complete the Tram Request Form .
- Someone from DSPS will be in touch to schedule a TRAM Intake.
- Pick-ups are scheduled in a fifteen-minute window. You will need to be at the pick-up spot during those fifteen minutes.
- Give extra time when scheduling your ride before your class begins. We recommend scheduling at least 15 minutes before your class starts. If you are scheduling during a particularly busy time of day, you may want to increase your pick-up time to 30 minutes.
- A specific delivery time cannot be guaranteed. Our goal is to get to class on time. However, this service is shared with other students. Due to many factors, we may run late. If we are running late outside your 15-minute window, please contact us for an update or other options.
Unscheduled Rides
If you need an unscheduled ride, please call as early as possible to arrange for a pick-up. Contact information is listed in the contact section below.
Regularly scheduled rides have priority. Unscheduled rides are filled on an as-available basis.
Preparing for Your Ride
Arrive at your scheduled pick-up spot by the start of your pick-up window. Please wait until the tram arrives. If you are not there during your window, there may not be time to circle back to get you immediately.
Changes to Your Pick-up
Life happens. If there are any changes, such as running late, class ending early, being sick, etc. please contact us to adjust your pick-ups for the day .
Policies and Discontinuation of Service
Failure to meet the tram three (3) times for a scheduled ride without notifying the DSPS office may result in discontinuation of service. Service may be reinstated after meeting with DSPS staff.
Contact
When calling about tram service, please call the numbers below in the order listed. If no one answers, please leave a message.
- Tram Desk: 209-588-5131
- Mobility Assistance Office: 209-588-5362
- Front office: 209-588-5130
| 1. Alder | 2. Aspen | 3. Buckeye | 4. Cedar |
| 5. Dogwood | 6. Fir | 7. Juniper | 8. Laurel (Child Care Center) |
| 9. Madrone | 10. Mahogany | 11. Manzanita | 12. Maple |
| 13. Oak Pavilion | 14. Pinyon | 15. Ponderosa | 16. Redbud |
| 17. Sequoia | 18. Sugar Pine | 19. Tamarack Hall | 20. Toyon |
| 21. Willow | 22. Public Safety Center / Firehouse | 23. Charles Segerstrom, Jr Memorial Amphitheater | 24. Segerstrom Arboretum Nature Trail |
| 25. Warehouse, Shipping/Receiving, Transportation & Maintenance | 26. Me-Wuk Cultural Center | 27. Observatory | 28. Start Point, Fitness Jogging Trail |
| 29. Davis Cabin | 30. Transit Stop | 31. Information | 32. Poison Oak |
